State Farm® Insurance Agent Rett Rutland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Santiago Henao
September 10, 2024
5
out of
5
rating by Santiago Henao
"Buena experiencia buen precio bien personal muy grata y excelente atención de todos teniendo en cuenta la amabilidad y profesionalismo de ALEXIS MALKY 💞💞💞💞💞💞"
We responded:
"Gracias por tomarse el tiempo para dejarnos una gran evaluación."
Lei E.
September 6, 2024
1
out of
5
rating by Lei E.
"Stephanie is both clueless and disorganized. After making a payment to reinstate my policy, she misled me into believing it wasn’t active when, in fact, it had been the entire time. Twice, she hung up on me, leaving Molly to handle the call. Molly confirmed that she, Stephanie, and Rett had all verified the initial information, but they were mistaken. This led to me panicking and getting a second auto policy because of their incompetence. I’m extremely frustrated because they all claimed to be assisting me, but instead, they misled me and failed to perform their job correctly. Thank you, State Farm Customer Service, for stepping in and fixing their mess, as this so-called ‘licensed’ agency is completely pointless and incapable of doing their jobs."
We responded:
"Lei, I'm truly sorry to hear about your frustrating experience. We did everything we could to keep your best interest in the forefront. If there is anything further we can do please let us know."
Jennifer Horne
August 29, 2024
5
out of
5
rating by Jennifer Horne
"Jasmine was super helpful and sweet!"
We responded:
"Thank you so much for your kind words, Jennifer! We're delighted to hear that Jasmine was able to assist you and make your experience a positive one. Your feedback means a lot to us!"
Tamika V. Cureton
August 27, 2024
5
out of
5
rating by Tamika V. Cureton
"Lauren Crowder was great. I really needed to get my insurance switched to my new car and she walked me through the entire process. She was nice, helpful and friendly!! Great customer service!!"
We responded:
"Thank you so much for sharing your experience, Tamika! It's wonderful to hear that Lauren was able to assist you with switching your insurance to your new car. We're delighted that you found the process smooth and that Lauren's helpful and friendly nature made a positive impact. Great customer service is what we strive for!"
Bhavin Patel
August 19, 2024
5
out of
5
rating by Bhavin Patel
"Great service provided by Molly Gilbert."
We responded:
"Thank you for sharing your experience! Molly Gilbert is dedicated to providing excellent service, and it's wonderful to hear that she made a positive impact. Your feedback is greatly appreciated!"
Tameka Holley
August 15, 2024
1
out of
5
rating by Tameka Holley
"Parker Scott has some of the best costumer service I have came across in a very long time!! He had answered all of my questions, and was very courteous!!! Thank you again for all your help. ****UPDATE***** After being with this company for only 3 months out of nowhere my monthly car insurance almost doubled. No one had a reason as to why. I was told I qualify for allll these discounts and never received anything. I’ve never had a payment go up like this!!!! Long story short I took my business elsewhere!!!!!!!!!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Parker provided you with excellent customer service and answered all your questions. We're proud to have him on our team and appreciate your kind words. If you need anything else, don't hesitate to reach out!"
Nadi G
August 8, 2024
5
out of
5
rating by Nadi G
"I was helped today by Nohemy, but she did as well I'm the past. Every time I had a very good experience with her, being always prompt ( even if I assured her there is no need to rush), knowledgeable in answer my questions, recently it was a quote and a house policy inquiry, and it's pleasant to communicate with her. Very true, that I had the same experience with Parker Scott, over time. They are doing their job very well. Thank you all, State Farm."
We responded:
"Thank you so much for sharing your positive experience with Nohemy and Parker Scott! It's wonderful to hear that they have consistently provided you with prompt and knowledgeable service. Your kind words and appreciation mean a lot to us. We're here to help with any of your insurance needs!"
James Perry
August 7, 2024
5
out of
5
rating by James Perry
"Quick and friendly"
We responded:
"Thanks for the fantastic feedback, James! It's great to hear you had a quick and friendly experience with us!"
Mike Barb
August 6, 2024
5
out of
5
rating by Mike Barb
"We worked with Molly Gilbert to set up a new Homeowners policy and Auto policy. She made the process so easy! We had everything in place in no time. Molly is a pleasure to work with. Highly recommend."
We responded:
"Thank you so much for sharing your experience! Molly is dedicated to making the process smooth and efficient. We're delighted to hear you had such a positive experience setting up your policies. Your recommendation means a lot to us!"
Dillon Goyette
July 15, 2024
5
out of
5
rating by Dillon Goyette
"Molly Gilbert spent a lot of time helping me get the best policy. She was super helpful the whole way."
We responded:
"Thank you for sharing your positive experience with Molly! We're glad to hear she provided you with excellent service while helping you find the best policy."
Chris Regan
July 11, 2024
5
out of
5
rating by Chris Regan
"I contacted them for help with Home, Auto, and Umbrella policies. I was under a tight timeline to term my former policy. I worked with Molly and she contacted me immediately, listened to what we needed, and matched our coverage levels with a considerable savings."
We responded:
"Thank you for sharing your positive experience, Chris! We're thrilled to hear that Molly was able to help you with your Home, Auto, and Umbrella policies efficiently and save you money. We appreciate your feedback!"
Alicia Swain
July 2, 2024
5
out of
5
rating by Alicia Swain
"Super helpful, respectful, and answered all my questions"
We responded:
"Thank you for the kind words, Alicia! We're glad we could assist you and answer all your questions. If you need anything else, feel free to reach out."
Heather Wilson
July 2, 2024
5
out of
5
rating by Heather Wilson
"Lauren was amazing every step of the way. She helped me after I had problems in getting things accomplished with starting a new policy. She took the time, answered all questions, and was prompt. Her work ethic won me and my husband over. Thanks Lauren!"
We responded:
"Thank you for sharing your experience, Heather! We're thrilled to hear that Lauren provided you with exceptional service and made the process of starting a new policy smooth and easy. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Savannah Anderson
July 1, 2024
5
out of
5
rating by Savannah Anderson
"Molly and the entire team are awesome! They are easy to work with and straight forward about what policy will work best for me. They have saved me money and time. Thank you!"
We responded:
"Thank you for the kind words, Savannah! We're thrilled to hear that Molly and our team were able to provide you with excellent service and help you find the best policy. We appreciate your feedback and look forward to continuing to assist you in the future."
JD Gautreau
June 25, 2024
5
out of
5
rating by JD Gautreau
"Kasey helped me understand all the ins and outs of my policy. Highly recommend him."
We responded:
"Thank you for the recommendation, JD! We're glad Kasey was able to help you understand your policy thoroughly. Let us know if you have any more questions in the future."
Far Ho
June 19, 2024
1
out of
5
rating by Far Ho
"when you buy a home insurance ,policy is not on address of house . when the ownership is changed , they didn't responsible on home insurance . They will take too much money by automatic payment every year but if it happens something to your house they see only owner's name and don't pay anything to you .THER POLICY IS ON OWNER NOT HOUSE . THEY DONT TRANSFER THIS POLICY TO NEW OWNER . THEY FIND EXCUSE TO DO NOT PAY YOUR RIGHT .be careful with all of insurance office"
Sharon Spainhour
June 12, 2024
5
out of
5
rating by Sharon Spainhour
"Molly was very helpful and did excellent job in helping us on our policies. She is very nice, helpful, knowledgeable and professional. Thanks Molly!!"
We responded:
"Thank you for sharing your positive experience with Molly! We're thrilled to hear that she provided excellent service and was able to assist you with your policies. We appreciate your kind words and your trust in our agency."
Leah Jennings
June 11, 2024
5
out of
5
rating by Leah Jennings
"There friendly and respectful."
We responded:
"Thank you for your kind words, Leah! We strive to provide friendly and respectful service to all our customers."
Jasmine Jones
May 10, 2024
5
out of
5
rating by Jasmine Jones
"Molly Gilbert was great at assisting me in a very time sensitive manner. I would have given 10 stars if possible!"
We responded:
"Jasmine, thank you. Molly is a great asset to our team and always ready and willing to take care of our customers."
Gwendolyn Warren
April 25, 2024
5
out of
5
rating by Gwendolyn Warren
"Molly at Rett Rutland was patient, listened to my concerns, explained and answered all my questions."
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with our State Farm team. We truly appreciate your feedback!"
Keith Mcilwain
April 18, 2024
5
out of
5
rating by Keith Mcilwain
"Molly Gilbert did a wonderful job in helping us with adding a new car to the insurance."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Her Aura Lash & Makeup Artistry Her Aura LLC (HER AURA LASH)
April 18, 2024
5
out of
5
rating by Her Aura Lash & Makeup Artistry Her Aura LLC (HER AURA LASH)
"Molly was super helpful and always friendly. Actually everyone is super sweet and knowledgeable every time I need assistance. Ive been with State Farm a few years now."
We responded:
"We would like to take a moment to express our sincere gratitude for taking the time to leave us a review on Google. Your feedback is incredibly valuable to us, and we truly appreciate your support. We're thrilled to hear about your positive experience with us, and it means a lot to our team."
Haresh Kurani
April 17, 2024
5
out of
5
rating by Haresh Kurani
"Molly is very helpful, patiently answers all the questions and quick to respond. Thanks for the great service."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Michelle Meenaghan
April 10, 2024
5
out of
5
rating by Michelle Meenaghan
"Great follow up and very helpful!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
lisa allen
April 4, 2024
5
out of
5
rating by lisa allen
"Best insurance experience I’ve ever had.. at 62 I’ve dealt with quite a few… Naomi was super… knowledgeable, friendly, caring and excellent at her job …. I will tell others about her and this office!!? Great job!! You deserve a BIG raise !!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."