State Farm® Insurance Agent Rett Rutland
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gentry Eddings
November 28, 2024
"I had a great experience. Lauren was patient and professional. I was happy with my quote. I would recommend contacting them."
Jermaine H
November 3, 2024
"I couldn't be happier with. ( Lauren ) from State Farm insurance policy. From the very first interaction, I was impressed by her exceptional customer service and attention to detail and outline everything i need to know. ( Lauren ) was knowledgeable, friendly, and genuinely interested in finding the best coverage options for me. She took the time to explain every aspect of my policy, ensuring I understood what I was getting and how it would protect me and Additionally, I appreciate the range of discounts available, which made my policy more affordable without compromising on coverage. The State Farm mobile app is also a great tool – it’s user-friendly and allows me to manage my policy, access important documents, and even file claims right from my phone i wanna say thank you Lauren for your tremendous customer service i would highly recommend state farm to everyone."
"Thank you so much for sharing your experience with Lauren and our team! It's wonderful to hear that her exceptional customer service and attention to detail made such a positive impact. We're glad she could help you find the right coverage and explain everything clearly. It's also great to know that you're finding the State Farm mobile app useful for managing your policy and filing claims."
Carlyle Charles jr
October 3, 2024
"Kimberlie does a very outstanding job . She definitely knows her material really good. I’m so proud of you. Keep up the great work."
"Thank you so much for your kind words, Carlyle! Kimberlie's dedication and expertise truly shine through in her work. We're proud to have her on our team and appreciate your recognition. Keep enjoying our services!"
Thiago Moreno
October 2, 2024
"Thank you, Stephanie Colosi, for the great customer service and for being so helpful to me! I would recommend Stephanie to everyone who needs car insurance! She is the best!"
"Thank you so much for your kind words, Thiago! Stephanie is truly dedicated to providing excellent customer service, and it's wonderful to hear that she was so helpful to you."
Rashaad Clavon
September 26, 2024
"Molly Gilbert and team have been great to work with. Responsive and always willing to try and help out."
"Thank you so much for your kind words, Rashaad! It's fantastic to hear that Molly Gilbert and the team have been responsive and helpful. We appreciate your feedback and look forward to continuing to assist you!"
Erick Guillen
September 16, 2024
"Gracias por su gran servicio. Señorita es usted muy amable y profesional en su trabajo"
"Thank you so much for your kind words, Erick! It's wonderful to hear that you found the service both friendly and professional. Your feedback is greatly appreciated!"
Santiago Henao
September 10, 2024
"Buena experiencia buen precio bien personal muy grata y excelente atención de todos teniendo en cuenta la amabilidad y profesionalismo de ALEXIS MALKY 💞💞💞💞💞💞"
"Gracias por tomarse el tiempo para dejarnos una gran evaluación."
Lei E.
September 6, 2024
"Stephanie is both clueless and disorganized. After making a payment to reinstate my policy, she misled me into believing it wasn’t active when, in fact, it had been the entire time. Twice, she hung up on me, leaving Molly to handle the call. Molly confirmed that she, Stephanie, and Rett had all verified the initial information, but they were mistaken. This led to me panicking and getting a second auto policy because of their incompetence. I’m extremely frustrated because they all claimed to be assisting me, but instead, they misled me and failed to perform their job correctly. Thank you, State Farm Customer Service, for stepping in and fixing their mess, as this so-called ‘licensed’ agency is completely pointless and incapable of doing their jobs."
"Lei, I'm truly sorry to hear about your frustrating experience. We did everything we could to keep your best interest in the forefront. If there is anything further we can do please let us know."
Jennifer Horne
August 29, 2024
"Jasmine was super helpful and sweet!"
"Thank you so much for your kind words, Jennifer! We're delighted to hear that Jasmine was able to assist you and make your experience a positive one. Your feedback means a lot to us!"
Tamika V. Cureton
August 27, 2024
"Lauren Crowder was great. I really needed to get my insurance switched to my new car and she walked me through the entire process. She was nice, helpful and friendly!! Great customer service!!"
"Thank you so much for sharing your experience, Tamika! It's wonderful to hear that Lauren was able to assist you with switching your insurance to your new car. We're delighted that you found the process smooth and that Lauren's helpful and friendly nature made a positive impact. Great customer service is what we strive for!"
Bhavin Patel
August 19, 2024
"Great service provided by Molly Gilbert."
"Thank you for sharing your experience! Molly Gilbert is dedicated to providing excellent service, and it's wonderful to hear that she made a positive impact. Your feedback is greatly appreciated!"
Tameka Holley
August 15, 2024
"Parker Scott has some of the best costumer service I have came across in a very long time!! He had answered all of my questions, and was very courteous!!! Thank you again for all your help. ****UPDATE***** After being with this company for only 3 months out of nowhere my monthly car insurance almost doubled. No one had a reason as to why. I was told I qualify for allll these discounts and never received anything. I’ve never had a payment go up like this!!!! Long story short I took my business elsewhere!!!!!!!!!"
"Thank you for your wonderful review! We're thrilled to hear that Parker provided you with excellent customer service and answered all your questions. We're proud to have him on our team and appreciate your kind words. If you need anything else, don't hesitate to reach out!"
Nadi G
August 8, 2024
"I was helped today by Nohemy, but she did as well I'm the past. Every time I had a very good experience with her, being always prompt ( even if I assured her there is no need to rush), knowledgeable in answer my questions, recently it was a quote and a house policy inquiry, and it's pleasant to communicate with her. Very true, that I had the same experience with Parker Scott, over time. They are doing their job very well. Thank you all, State Farm."
"Thank you so much for sharing your positive experience with Nohemy and Parker Scott! It's wonderful to hear that they have consistently provided you with prompt and knowledgeable service. Your kind words and appreciation mean a lot to us. We're here to help with any of your insurance needs!"
James Perry
August 7, 2024
"Quick and friendly"
"Thanks for the fantastic feedback, James! It's great to hear you had a quick and friendly experience with us!"
Mike Barb
August 6, 2024
"We worked with Molly Gilbert to set up a new Homeowners policy and Auto policy. She made the process so easy! We had everything in place in no time. Molly is a pleasure to work with. Highly recommend."
"Thank you so much for sharing your experience! Molly is dedicated to making the process smooth and efficient. We're delighted to hear you had such a positive experience setting up your policies. Your recommendation means a lot to us!"
Dillon Goyette
July 15, 2024
"Molly Gilbert spent a lot of time helping me get the best policy. She was super helpful the whole way."
"Thank you for sharing your positive experience with Molly! We're glad to hear she provided you with excellent service while helping you find the best policy."
Chris Regan
July 11, 2024
"I contacted them for help with Home, Auto, and Umbrella policies. I was under a tight timeline to term my former policy. I worked with Molly and she contacted me immediately, listened to what we needed, and matched our coverage levels with a considerable savings."
"Thank you for sharing your positive experience, Chris! We're thrilled to hear that Molly was able to help you with your Home, Auto, and Umbrella policies efficiently and save you money. We appreciate your feedback!"
Alicia Swain
July 2, 2024
"Super helpful, respectful, and answered all my questions"
"Thank you for the kind words, Alicia! We're glad we could assist you and answer all your questions. If you need anything else, feel free to reach out."
Heather Wilson
July 2, 2024
"Lauren was amazing every step of the way. She helped me after I had problems in getting things accomplished with starting a new policy. She took the time, answered all questions, and was prompt. Her work ethic won me and my husband over. Thanks Lauren!"
"Thank you for sharing your experience, Heather! We're thrilled to hear that Lauren provided you with exceptional service and made the process of starting a new policy smooth and easy. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Savannah Anderson
July 1, 2024
"Molly and the entire team are awesome! They are easy to work with and straight forward about what policy will work best for me. They have saved me money and time. Thank you!"
"Thank you for the kind words, Savannah! We're thrilled to hear that Molly and our team were able to provide you with excellent service and help you find the best policy. We appreciate your feedback and look forward to continuing to assist you in the future."
JD Gautreau
June 25, 2024
"Kasey helped me understand all the ins and outs of my policy. Highly recommend him."
"Thank you for the recommendation, JD! We're glad Kasey was able to help you understand your policy thoroughly. Let us know if you have any more questions in the future."
Far Ho
June 19, 2024
"when you buy a home insurance ,policy is not on address of house . when the ownership is changed , they didn't responsible on home insurance . They will take too much money by automatic payment every year but if it happens something to your house they see only owner's name and don't pay anything to you .THER POLICY IS ON OWNER NOT HOUSE . THEY DONT TRANSFER THIS POLICY TO NEW OWNER . THEY FIND EXCUSE TO DO NOT PAY YOUR RIGHT .be careful with all of insurance office"
Sharon Spainhour
June 12, 2024
"Molly was very helpful and did excellent job in helping us on our policies. She is very nice, helpful, knowledgeable and professional. Thanks Molly!!"
"Thank you for sharing your positive experience with Molly! We're thrilled to hear that she provided excellent service and was able to assist you with your policies. We appreciate your kind words and your trust in our agency."
Leah Jennings
June 11, 2024
"There friendly and respectful."
"Thank you for your kind words, Leah! We strive to provide friendly and respectful service to all our customers."
Jasmine Jones
May 10, 2024
"Molly Gilbert was great at assisting me in a very time sensitive manner. I would have given 10 stars if possible!"
"Jasmine, thank you. Molly is a great asset to our team and always ready and willing to take care of our customers."