State Farm® Insurance Agent Rett Rutland

"OUTSTANDING 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟"

"Lauren and Kasey were so helpful and answered all of my questions."

"Emily Saunders is amazing!!! She handled an issue, that was probably my fault to begin with. I barely had to lift a finger and she laboriously tackled an NCDMV issue that I might never have solved myself, and she made it look easy. You got a keeper there Rhett!"

"We had a great experience switching insurance to state farm. Our agent Emily Saunders provided excellent service. We got car insurance and homeowners insurance. She was very responsive and patient as we searched for the best coverage for us. We had previously had a bad experience with another company after our upstairs bathroom flooded from overuse. We’re happy to be with state farm now!"

"Alexis was amazing! So helpful and answered all of my questions thoroughly. Would absolutely recommend to anyone with insurance needs!"

"I'm impressed with the Agent Kasey, Thank you for your hard work! I look forward to working with you in the future..."

"Huge thanks to Kasey for making an unexpected change to our home insurance needs easy and seamless! I love having access to a local team for support when needed, and these folks are always super responsive and helpful. The SF app is a great tool for keeping track of everything and I really appreciate the bundling discounts on home and auto!"

"I had a great experience working with this State Farm office. Emily Saunders went above and beyond to get me the policy I needed. She took her time explaining various aspects and ran several quotes depending on what coverages we wanted and what we could bundle. She was very responsive to all questions. I will definitely be reaching out to her again for all of my insurance needs and you should too!"

"Took money for a service they did not provide. In March I requested a quote on homeowners insurance. Then other documents from my current insurers. I was ready to go with S.F. and then they needed even more information. Only to then deny my application in the end for a claim in April 2024 storm with my current insurer. Essentially, S.F. denied my application and told me to come back in 3 years. However, they had no problem billing my credit card $605.00 and have yet to refund me. Stacey Walker promised a full refund a month ago. Now I am being 'ghosted'. This is fraud. As no policy was ever issued. Charging for a service one did not provide."

"I am still recuperating from my car accident. So I'm just hoping all is resolved"

"great service"

"Alexis was amazing!"

"I had a great experience. Lauren was patient and professional. I was happy with my quote. I would recommend contacting them."

"I couldn't be happier with. ( Lauren ) from State Farm insurance policy. From the very first interaction, I was impressed by her exceptional customer service and attention to detail and outline everything i need to know. ( Lauren ) was knowledgeable, friendly, and genuinely interested in finding the best coverage options for me. She took the time to explain every aspect of my policy, ensuring I understood what I was getting and how it would protect me and Additionally, I appreciate the range of discounts available, which made my policy more affordable without compromising on coverage. The State Farm mobile app is also a great tool – it’s user-friendly and allows me to manage my policy, access important documents, and even file claims right from my phone i wanna say thank you Lauren for your tremendous customer service i would highly recommend state farm to everyone."

"Kimberlie does a very outstanding job . She definitely knows her material really good. I’m so proud of you. Keep up the great work."

"Thank you, Stephanie Colosi, for the great customer service and for being so helpful to me! I would recommend Stephanie to everyone who needs car insurance! She is the best!"

"Molly Gilbert and team have been great to work with. Responsive and always willing to try and help out."

"Gracias por su gran servicio. Señorita es usted muy amable y profesional en su trabajo"

"Buena experiencia buen precio bien personal muy grata y excelente atención de todos teniendo en cuenta la amabilidad y profesionalismo de ALEXIS MALKY 💞💞💞💞💞💞"

"Stephanie is both clueless and disorganized. After making a payment to reinstate my policy, she misled me into believing it wasn’t active when, in fact, it had been the entire time. Twice, she hung up on me, leaving Molly to handle the call. Molly confirmed that she, Stephanie, and Rett had all verified the initial information, but they were mistaken. This led to me panicking and getting a second auto policy because of their incompetence. I’m extremely frustrated because they all claimed to be assisting me, but instead, they misled me and failed to perform their job correctly. Thank you, State Farm Customer Service, for stepping in and fixing their mess, as this so-called ‘licensed’ agency is completely pointless and incapable of doing their jobs."

"Jasmine was super helpful and sweet!"

"Lauren Crowder was great. I really needed to get my insurance switched to my new car and she walked me through the entire process. She was nice, helpful and friendly!! Great customer service!!"

"Great service provided by Molly Gilbert."

"Parker Scott has some of the best costumer service I have came across in a very long time!! He had answered all of my questions, and was very courteous!!! Thank you again for all your help. ****UPDATE***** After being with this company for only 3 months out of nowhere my monthly car insurance almost doubled. No one had a reason as to why. I was told I qualify for allll these discounts and never received anything. I’ve never had a payment go up like this!!!! Long story short I took my business elsewhere!!!!!!!!!"

"I was helped today by Nohemy, but she did as well I'm the past. Every time I had a very good experience with her, being always prompt ( even if I assured her there is no need to rush), knowledgeable in answer my questions, recently it was a quote and a house policy inquiry, and it's pleasant to communicate with her. Very true, that I had the same experience with Parker Scott, over time. They are doing their job very well. Thank you all, State Farm."